Submit a Request
How can we help?
How do I cancel my monthly parking?
Fill out the Submit a Request form and select the cancellation option from the drop down menu or email us at Info@secureparkingusa.com *Reminder: we do require a 30-day cancellation notice.
How many days in advance do I need to cancel?
30 days. If you cancel mid-month, the next month will be prorated 30 days out.
What payment methods does Secure Parking offer?
Monthly parking – All major credit cards are accepted and Wage Works. Daily parking – Payment methods vary by locations. We’ve included payments methods on each car park location.
What happens when I receive a violation?
If you need to pay a violation, click here to pay a violation. If you have questions regarding your violation please visit our violation page for more information.
How soon can I sign up for monthly parking?
If available, you can sign up right away! Contact us now to get started!
How or where do I update my payment information for my monthly parking account?
To update payment information, please call our main office during business hours (Monday-Friday 7:30am-4:30am) and our Account Specialist can assist you. Main office phone: (414) 847-5723.